Policies| fees

Violation fees

⚠️ Review our policies and their related fees to avoid unexpected charges.

“Additional distance fee”

If you exceed the mileage included in your booking, ABC AUTOCARS can charge you an additional distance fee for each added mile driven.

“Additional using”

If you’re 30 minutes or more late to return a vehicle, ABC AUTOCARS can charge you for additional usage.

“Claims Administration Fee”

– means an administration fee charged in all instances where a claim is processed in respect of damage, loss or theft of the vehicle;

“Cleaning policy violation fee”

If you return the car in an untidy condition or resulted from irresponsible or abusive behavior, we may charge you a violation fee between $50-$500 plus an additional 3% processing fee. In some circumstances and at our full discretion, we may also remove you from ABC AUTOCARS.

“EV charging fee”

If you return an electric vehicle with missing electric charge, ABC AUTOCARS can charge you a fee of $60 for a 0%-20% remaining charge, $30 for a 21%-50% remaining charge, and $20 for a 51%-80% remaining charge.

“Empty tank inconvenience fee”

If you don’t refuel before returning a vehicle, ABC AUTOCARS can charge you a $20 inconvenience fee in addition to their cost to replace the gas.

“Client cancellation fee” (outside the free period)

If your booking was two days or shorter, we’ll charge you half of one day’s bokking price and booking fee, pickup/return fee. If your booking was longer than two days, we’ll charge you one full day’s booking price and booking fee. If you add delivery, we’ll charge delivery fee.

“Client no-show fee”

If your booking is two days or shorter, we’ll charge you 75% of one day’s booking price and booking fee, pickup/return fee. If your booking is longer than two days, we’ll charge you two days’ booking price and booking fee. If you add pickup/return, we’ll charge pickup/return fee.

“Indecent return fee”

ABC AUTOCARS may charge you between $50-$500 indecent return fee if you fail to respond to requests to return a vehicle, abandon a vehicle, force a booking cancellation, or for other reasons we determine.

“Late return fee”

If you return a vehicle one hours or more past the booking’s scheduled end time, ABC AUTOCARS can charge you a $20 fee, in addition to the cost of your additional use of the vehicle.

“No smoking policy violation fee”

– Neither you nor your passengers, driver, additional driver may smoke in any vehicle subject to the terms and condition applicable at the time of the rental. If ABC AUTOCARS determine a smell of smoke inside a car, any type of cigarette smoke that settled on car interior surfaces or physical evidence of smoking, ABC AUTOCARS will charge you a $500 violation fee plus an additional 3% process fee and remove you from ABC AUTOCARS. This is per vehicle charge. Other no smoking fees may be assessed depending on the damage caused by the smoke to the vehicle.

“Processing fee”

– Reimbursement issue, we’ll charge a 3% processing fee.

“Traffic Fine Administration Fee”

– means an amount levied by ABC AUTOCARS to administer any traffic fine(s) incurred by the Client and/or Driver and/or Additional Driver while renting the vehicle

“Service animal and pet policy violation fee”

– If you return a vehicle with an excessive amount of animal or pet hair or if you transport animal(s) or pet(s) without permission in a vehicle not labeled as “pet friendly” ABC AUTOCARS can charge you a pet cleaning fee of $150.

“Race fee”

Use booked Vehicle In any race, test or contest; ABC AUTOCARS will charge you a $1000 fee + 3% processing fee; Other Race fees may be assessed depending on the damage caused by the using vehicle in any race, test or contest;

“Trailer fee”

Use booked Vehicle to propel or tow any vehicle, trailer or other object; ABC AUTOCARS will charge you a $1000 fee + 3% processing fee;

“Ride/delivery services fee”

Use booked Vehicle
• to carry persons or property for hire, livery, On-Demand service, or Transportation Network Company (Uber, Lyft, etc.);
• to carry persons other than in the passenger compartment of the Vehicle;
• by anyone without first obtaining ABC AUTOCRAS’s written consent;
• loading the vehicle beyond its rated capacity;
• by anyone who is not a qualified and licensed driver;
• to instruct an unlicensed person in operation of vehicle;
• any independent delivery service;
ABC AUTOCARS will charge you a $5000 fee in addition to the cost of mileage $5 per mile for the entire rental period+ 3% processing fee;

Driving while impaired/intoxicated (DWI)/ operating vehicle under the influence (OVI) fee

• While under the influence of alcohol or other intoxicants such as drugs or narcotics or under any other physical or mental impairment which adversely affects the driver’s ability to operate the Vehicle;
ABC AUTOCARS will charge you a $5000 fee + 3% processing fee;