Identity verification

Driver’s license photos

You need to submitt driver’s license photo for approval.

•Take a clear, close-up photo where all four corners and sides of the license are visible.
•To protect your privacy, you may cover up your license number/Social Security Number except for the last four digits. Make sure all other information on the license is visible.

Additional photos, documents, social networking pages

If we’re not able to conclusively verify your identity, or if you’re booking a car with a total market value of more than $20.000, or you’re requsted delivery we’ll ask for more photos, documents, social networking pages to verify your identity in certain cases. Our privacy policy applies to the information you submit, and we won’t share it with other ABC AUTOCARS users or someone else.
You’ll get an email or notification if you need to submit additional photos, documents, social networking pages for approval. We may ask for up to 5 photos, up to 5 documents:

1. A selfie of you holding your driver’s license next to your face. Allows us to verify that your license is in your possession;
2. Your passport, open to its ID Page. Allows us to verify your identity and eligibility if your license was issued outside of the US;
3. Your Flight ticket/ boarding pass;
4. Your SSN;
5. Your Confirmation email for a hotel reservation;
6. Your FPL bill;
7. Picture of yourself;
8. Your Insurance provider, insurance number;

Selfie of you holding your driver’s license next to your face

•Take a clear photo of you holding your driver’s license next to your face. Make sure your head and shoulders are visible and your full arm is showing, if possible.
•Be sure we can clearly see your face. Don’t wear any hats or sunglasses.

Your passport, open to its ID Page

•We’ll only request this if your license was issued outside of the US.
•Be sure to take a clear, close-up photo where all four corners and sides of the passport are visible.

Tips for taking verification photos

Follow these guidelines for taking photos that’ll allow us to complete the verification process as quickly as possible:

•Avoid using the flash setting on your camera
•Don’t use filters. It may look as though you’ve tampered with your documents.
•Make sure photos are in-focus and clear
•Preview photos before you send them to be sure you can clearly read all the information on the documentation.
•Don’t submit any scanned documents. We can only accept photos as it confirms the documents are in your possession.